We keep our pricing clear and straightforward. Your first 30-minute consultation is completely free, giving us time to understand what you need and explain how we can help.
If you decide to go ahead, we will agree the work and the cost with you before any paid work begins. No surprises and no unexpected charges.
Tell us what’s happening and what you need help with. We’ll discuss your situation, explain how we may be able to help and talk through the next steps. No obligation.
For one straightforward matter requiring up to 30 minutes of document work.
We can help you:
• Check and organise the key documents you already have
• Identify information or documents that may be missing
• Put your information into a clear, usable order
Includes up to 30 minutes of document work. If more work is needed, we’ll explain the additional cost and get your agreement before continuing.
For one straightforward letter, complaint or written response.
We will prepare a clear, professional document based on the information you provide, ready for you to send.
Includes one document and one reasonable amendment. If additional correspondence or further work is needed, we’ll agree the cost with you first.
For situations where you need us to take a more active role and help move the matter forward.
For one defined matter where you want us to communicate with the organisation on your behalf.
Includes reviewing your situation, preparing the initial correspondence and dealing with one response from the organisation.
If the matter requires further correspondence or becomes more complex, we’ll explain the options and agree any additional cost before continuing.
For one defined matter requiring more involved support from start to finish.
We’ll review the situation, help plan the best way forward, prepare the necessary correspondence and support you through the agreed stages of the matter.
The exact scope will be agreed with you before we start. If the matter develops beyond that agreed scope, we’ll discuss any additional cost before continuing.
For licensing applications or more complex matters requiring detailed practical support.
We can help organise the information and documents required, prepare correspondence and support you through the agreed application or process.
The exact work and cost will be agreed before we start. Any fees charged by councils, licensing authorities or other third parties are not included.
All “From” prices apply to straightforward work within an agreed scope. If additional work is required, we will explain the cost and get your agreement before continuing. Any fees or charges payable to councils, licensing authorities or other third parties are the customer’s responsibility. Additional agreed work is charged at £30 per 30 minutes. We will always agree this with you before carrying out any additional work.
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Important: On Your Side provides practical support and guidance. We are not solicitors and do not provide legal advice, legal representation or reserved legal activities. Where necessary, you should seek advice from an appropriately qualified legal professional.